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SURGE ONLINE WITH THE RIGHT SOCIAL WIFI AGENCY

INCREASE AVERAGE SPEND AND RETURN VISITS BY 24%

This is a powerfull marketing tool that captures valuable insights from your guest wifi, all they have to do login through various social media platform or a simple form.

Why not request a free demo from one of our experts? If you are not local that isn't a problem, we can organise a a video call to demonstrate.

GDPR Compliant

PCI Compliant

DISCOVER THE POWER OF SOCIAL WIFI TO INCREASE YOUR SALES

Discover how Social WiFi can help you increase your sales and grow your business. Contact us today to find out more.

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Your personal data will be used to process your submission, support your experience throughout this website, and for other purposes described in our privacy policy.

Benefits Of Partnering With Surge

PROVIDING YOU WITH A POWERFUL MARKETING TOOL THAT WILL GENERATE REVENUE FROM YOUR GUEST WIFI!

Surge, an award-nominated design agency based in Middlesbrough, provides businesses of all sizes with a comprehensive range of digital solutions to meet their goals. We’re committed to delivering high-impact creative services that are sure to help our clients succeed. With a team of expert designers at the helm, you can count on us to develop your brand using Social WiFi marketing.

Why your business should partner with us:

Why your business should partner with us:

DATA CAPTURE

Users are asked to provide basic information or simply log in through Facebook in return for free WiFi. It’s a great way to really understand who your customers are and 100% GDPR & PCI compliant as your customers choose to opt in to receive your updates and promotions! Over 6,000 venues are already benefiting from social WiFi marketing , it’s time you were too!

YOUR BRANDING

Use your landing page to promote other products, services or promotions to your guest Wi-Fi users. You could even share your latest news, show promotional videos or direct them to your website.

Your customer can log in through various social media platforms or just a simple form. Free WiFi has been proven to increase the average customer spend by up to 24% for every customer who logs into the guest Wi-Fi.

BUILD DETAILED CUSTOMER EXPERIENCES

Social Wi-Fi collects all your customers data with their full consent! Gather information such as their name, email address, mobile number, home address. You can even collect their social interests right down to their favourite music and films. Work out who your most loyal customers are by seeing how often they visit you and for how long!

BE MORE PERSONAL WITH MARKETING

Using the built in email marketing system or even text messaging, you can communicate based on various demographics such as age, gender, when they last visited or an upcoming birthday to encourage that 2nd, 3rd and 4th time visit to your venue.

GET MORE REVIEWS FROM YOUR CUSTOMERS

Complaining is a quintessentially British thing to do, just not to your face! We help you to find out what your customers really think, before they go on well known review websites.

Create custom micro surveys to gather important feedback, communicate directly with your audience and see detailed reports on how people rate you. Giving you a chance to improve things before it’s too late.

Frequently Asked Questions

What is Social WIFI?

Social WiFi is a type of wireless internet service that allows multiple users to access the internet through a shared network. This is typically done in public places such as cafes, airports, hotels, and other locations where a large number of people gather. Social WiFi is usually offered by businesses and organisations as a way to attract customers and promote your brand.

Users can access Social WiFi by connecting to the network and providing certain information such as their name, email address, or social media account. This information is often used for marketing and customer engagement purposes. Some Social WiFi providers also require users to watch an advertisement or complete a survey before granting access to the internet.

Why is Social WIFI important for my business?

The main importance of Social WiFi is that it allows users to easily connect to the internet in public places, such as cafes, airports, and hotels without having to enter personal information or pay for a separate service. This can be beneficial for both individuals and businesses as it can increase convenience and accessibility for users, and can also be used as a marketing tool for businesses to attract customers and increase the brand image. Additionally, Social WiFi can also be used for data collection, customer analytics and customer engagement.

How can my business earn revenue from Social WIFI?

Advertising: By providing Social WiFi, you can collect valuable information about your customers, such as their demographics and browsing habits. This can be used to create targeted advertising campaigns that are more likely to be effective.

Sponsored Access: Sponsored Access allows businesses to monetise their WiFi by selling access to it to sponsors, such as brands, who can then offer it to their customers or employees as a value-add.

Offers and promotions: By collecting customer data, you can create targeted offers and promotions that are more likely to be effective. For example, you could offer discounts to customers who have visited your business multiple times.

Upselling: By providing Social WiFi, you can encourage customers to spend more time on your premises and to return more frequently. This can be especially valuable for businesses that rely on repeat customers, such as restaurants and cafes.

Does my business really need Social WIFI?

By providing Social WiFi, you can encourage customers to spend more time on your premises and to return more frequently. However, whether your business "really needs" Social WiFi depends on your specific business and what you hope to accomplish with it. If you are trying to attract more customers or retain existing customers, Social WiFi is a valuable addition to your business.

What are the benefits of Social WIFI?

Increased customer engagement: Social WiFi allows customers to easily connect to the internet while they are on your premises, which can make their experience more pleasant and encourage them to spend more time on your premises.

Improved customer loyalty: By providing Social WiFi, you can encourage customers to return more frequently. This can be especially valuable for businesses that rely on repeat customers, such as restaurants and cafes.

Increased customer data: When customers log in to your Social WiFi, you can collect valuable information about them, such as their demographics and browsing habits. This can help you better understand your customers and tailor your marketing efforts to them.

Increased marketing opportunities: By collecting customer data, you can create targeted marketing campaigns and special offers that are more likely to be effective.

Improved customer service: Social WiFi can allow customers to access your website or social media pages while they are on your premises, which can help improve their experience and make it easier for them to find the information they need.
Increased brand awareness: By providing Social WiFi, you can increase brand awareness and create a positive image for your business.

Why is branding important for my business?

When it comes to your brand, design is the essence. It has the power to tell your story and identify your brand in a matter of seconds. That’s why it’s so important to get it right. The first impression will always be a lasting one, and you have to make sure that when people see your logo or name, they’ll associate it with something positive. The best way to do this is with a professional design—one that’s been created by an expert who understands how to use color, typography and layout to elevate your brand.

What is GDPR compliance?

GDPR compliance refers to the adherence to the General Data Protection Regulation, a set of guidelines and regulations established by the European Union to protect the personal data of EU citizens. It requires businesses to be transparent about how they collect, use, and store personal data, and to give individuals greater control over their own personal data.

What is PCI compliance?

PCI compliance refers to adherence to the Payment Card Industry Data Security Standards (PCI DSS). These standards are a set of guidelines and requirements established by major credit card companies, such as Visa and Mastercard, to ensure that businesses that accept credit card payments handle and protect sensitive cardholder data in a secure manner. PCI DSS is designed to reduce credit card fraud and protect customer data from being compromised.

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ADVERTISE YOUR BUSINESS WITH ITS OWN SOCIAL WIFI

Encourage customers to spend more time on your premises while incentivising sales and conversions.

Call us now or complete the contact form and we’ll get back to you.

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